In order to reset your Microsoft password, follow these steps:
- Browse to portal.office.com
- Sign-in with your AJV email address and password
- Once signed in, click your avatar in the top-right corner (if no picture, this will be your initials)
- Click "View Account"
- From here, select "Change Password" under the "Password" section
- Enter New password twice (once in New password field, and a second time to confirm password)
If you forgot your password and need to update, follow these steps:
- Browse to portal.office.com
- Enter your AJV email address then select "Forgot Password"
- You will be prompted to confirm you are who you say you are by completing 1-2 forms of Multifactor authentication (email, text, call, or authentication application)
- Once password is reset, confirm you're able to login